Guangdong Mobile app online customer service has been busy.

Call the customer service hotline another time.

First of all, the time for consumers to call the customer service hotline is often concentrated. For example, some enterprises and institutions only have manual customer service personnel during working hours. For example, if the flight is delayed, the airline will make a lot of calls when complaining.

Secondly, the training time of general customer service will not be long. For some professional questions that can't be answered or the business scope is limited, when consumers ask questions about customer service-related activities and businesses, the answered customer service can't be answered or handled on the spot, and needs to be transferred to a higher-level customer service.