Fortune Telling Collection - Free divination - Why do you drink Ruixing and have a name?
Why do you drink Ruixing and have a name?
1. Order accuracy: By providing customers' names, employees can write their names on the cups when making coffee to ensure the accurate delivery of orders.
2. Personalized service: After customers provide their names, employees can call customers by their first names, providing more intimate and personalized services. This helps to enhance customer stickiness and loyalty.
3. Coffee gift certificates: Luckin Coffee will regularly launch various promotional activities and coffee gift certificates, many of which need to be written off in the customer's name to ensure the legitimacy and effectiveness of the gift certificates.
In short, Luckin Coffee requires customers to provide their names in order to provide a better order processing and service experience.
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