Taobao sellers deliberately do not deliver goods, what should I do?

Taobao sellers deliberately fail to deliver the goods, and can ask the sellers to compensate for the liquidated damages. If the seller fails to deliver the goods according to the agreed delivery time (delayed delivery) after the buyer pays, it shall pay the buyer a penalty: Tmall will pay 5% of the actual transaction price of the goods as a penalty in the form of Tmall cash red packets, the minimum of which shall not be lower than that of 5 yuan and the maximum of which shall not exceed that of 50 yuan;

When shopping in Taobao, Taobao takes 10% of the actual transaction amount as the penalty, with the maximum not exceeding 100 yuan and the minimum not lower than 5 yuan, except for special goods.

Extended data:

When shopping in Taobao, gifts should also be delivered according to the delivery time. If the gift is an independently released commodity and the seller's shop has the price tag of the gift, the compensation will be calculated according to this price; If the gift is not an independent product, there is no clear price tag, and the gift price is calculated by Taobao Xiaoer with reference to the general market price.

The physical product A released by the seller promises that the gift USB flash drive attached to the product A will not be delivered at the agreed time. If the seller's store sells this USB flash drive separately at the price of 30 yuan, the seller has to pay the buyer 30* 10%=3 yuan, and the seller has to pay the buyer 5 yuan, because the compensation is the lowest 5 yuan.

Taobao. com-Definition of Rights Protection for Violating Delivery Time Commitment (Failure to Deliver Goods at the Agreed Time)