I applied for a refund in Taobao, but the seller refused. What if I let Taobao intervene?

Secondly, buyers can also keep their own vouchers. If the negotiation fails to reach an agreement (for example, the seller refuses the buyer's refund request, refuses to return the goods to the buyer, adopts an evasive attitude, refuses to bear the postage, etc.). ), you can apply for Taobao to intervene to help protect rights.

A few days later, he turned you down again, so we have to wait. The seller just wants to spend time. In this case, it will be faster to apply for Taobao intervention. After Taobao's intervention, both parties can give evidence, and generally they can give their opinions within three working days. After the buyer wins the case, Taobao will automatically refund the money to you, and there is no need to spend it.

If the seller can't refuse customer service intervention when applying for Taobao customer service intervention, Taobao will review and handle it.