Quantity standard of customer service configuration in office building

Job responsibilities:

1, responsible for the daily management of the customer service line of commercial projects, making the annual work plan of the professional line and promoting its implementation;

2. Responsible for the maintenance of key customers, the handling of complex complaints, and the summary and sharing of treatment measures; Responsible for customer satisfaction;

3. Responsible for the construction, optimization and implementation of customer service system;

4. Be familiar with the charging service items and charging standards provided by the company, and urge relevant departments to provide services in time according to the needs of tenants;

5. Other matters received by other companies and superiors.