Postal telephone manual customer service 24 hours.

Postal telephone manual customer service for 24 hours:11183-1.

For postal express telephone manual service, you can dial11183-1. 1 1 183, the customer service hotline of EMS, a brand of China Post Express Logistics Co., Ltd., provides services such as door-to-door collection, email inquiry, consultation and complaint, and only charges local telephone charges. Call 1 1 183 from a landline or mobile phone.

After connecting, press 1 to enter the "pick-up at home", tell the customer service staff the address, contact person and telephone number, and then you can pick up the package at home. Press 2 to enter "Mail Inquiry", enter the mail number to be inquired, and press # to end. Press 3 to enter "Consultation and Complaint", and you can consult or complain about the related business of postal express. Press 8 to broadcast in English. Please press 9 to listen again.

Mode of transportation by postal express.

EMS can be divided into two types: air EMS and land EMS. The time limit is the next day in big cities, the second day in rural or remote cities, and the third day in remote cities and villages. The top right corner of the express bill is marked with the words "domestic standard express" (there are also domestic standard express in this province, but it is not air).

The time limit of terrestrial EMS is: 2 days in neighboring cities, 4 days in remote cities, 3 days in ordinary cities, and after 1-2 days in rural areas. The upper right corner of the express bill is marked with the words "domestic economic express".