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Recently, the Ministry of Industry and Information Technology issued a notice, starting from 2002 1 to1,and organized a nationwide one-year special campaign on aging and barrier-free transformation of Internet applications. The first batch will give priority to the transformation of 8 categories of websites, such as relevant state ministries, provincial people's governments, disabled people's organizations, news media, transportation, financial services, social communication, life shopping and search engines. The first batch of 43 apps including news and information, social communication, lifestyle shopping, financial services, tourism, medical care and health will give priority to aging and barrier-free transformation.

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According to World Finance, the economic voice of China Central Radio and Television Station, China is gradually entering an aging society. However, in the face of intelligent life, huge elderly people are facing the embarrassment of "falling behind". Various departments, platforms and enterprises have also introduced a number of measures to help the elderly cross the "digital divide".

According to the data of the Ministry of Civil Affairs, by the end of 20 19, the number of elderly people aged 60 and over in China has reached 254 million. However, in the face of smart life, many elderly people said: "The smartphone APP is too complicated to use and can't be used well." "The child is not around, and no one teaches." "I can't even go to the hospital to register." "I have the deepest understanding of the trouble of registering this piece. I can't register at the hospital on the spot. I must make an appointment online. " An elderly person told reporters.

The Ministry of Industry and Information Technology recently announced that it will launch a one-year "Special Action on Aging and Barrier-free Transformation of Internet Applications" in June 5438+ 10 next year. In view of the complicated operation of calling the operator's customer service phone and the need for feedback according to the voice prompt button, China Telecom has carried out reform and upgrade, which will make it much more convenient for the elderly to call the operator's customer service phone in the future.

"We have combined the real-name registration system with big data. As long as a user calls in, we will know if he is an old man over 65. If you are an elderly person over 65 years old, you can skip the robot service directly and enter the manual service with one click. " China Telecom staff demonstrated to reporters.

In a Suning.cn retail cloud store in Rugao, Jiangsu, the manager Sun Yun told reporters that the surrounding consumers are mainly elderly people. It is inconvenient to buy, install and use smart products. While actively recommending products, Sun Yun will also coordinate the master's on-site guidance and teach the elderly how to operate. In addition, the store has repeatedly launched activities such as "Mobile Phone Classroom for the Elderly" and "Offline Sharing10 billion subsidy" to help elderly consumers understand the functions and cost performance of new mobile phones and new household appliances through new technologies such as "cloud shelves".

In the community of Beijing Academy of Sciences, the public welfare class "Let me teach you how to use a mobile phone" officially started. Most of the students are elderly people aged 65 -80. The content of the class involves practical functions such as prevention and control of mobile phone use risks, cleaning up mobile phone junk files, mobile phone payment, WeChat appointment registration, and mobile phone download applications.

Teachers are all volunteers born after 1980s. They conduct research and develop relevant basic courses based on the needs of the elderly. Jia, vice president of Keke Holding Company and executive director of Shell Public Welfare Foundation, the organizer of "I'll teach you how to use a mobile phone", told the reporter that the "I'll teach you how to use a mobile phone" project will send care to the elderly in 30 cities, and the number of people served has exceeded1/00000. "We also hope to encourage more volunteers to join in, whether it is young people in the community, social organizations or enterprises. We also hope to have more cooperation, and then we will help the elderly learn to use smart phones together. " Jia Shengsheng said.