Fortune Telling Collection - Ziwei fortune-telling - Can I return the clothes if I find any quality problems?

Can I return the clothes if I find any quality problems?

Of course. It can be returned within 7 days. If not, you can complain. The specific provisions are as follows:

All quality problems within 7 days are consumer protection.

Consumption is an important last link in the process of social reproduction. It refers to the process of using social products to meet people's various needs. Consumption is divided into production consumption and personal consumption. The former refers to the use and consumption of means of production and living labor in the process of material production.

The latter refers to the behavior and process that people use the material materials and spiritual products produced to meet their personal needs, and it is "performing life functions outside the production process". It is an indispensable condition for restoring human labor and labor reproduction.

The protection of consumers' rights and interests is divided into legislative protection, administrative protection, judicial protection and social protection.

1. Legislative protection refers to the state's continuous establishment and improvement of the legal system for protecting consumers' rights and interests by enacting the Consumer Protection Law and other relevant laws, regulations and rules.

2. Administrative protection means that people's governments at all levels and their subordinate institutions protect the legitimate rights and interests of consumers by exercising administrative power and performing statutory duties in accordance with the Consumer Protection Law and other relevant laws, regulations and rules.

3. Judicial protection means that public security organs, procuratorates and courts punish operators for illegal and criminal acts that infringe upon the legitimate rights and interests of consumers in providing goods and services, and the courts try cases involving disputes over consumers' rights and interests in a timely manner according to law.

4. Social protection refers to the social supervision of organizations and individuals; Public opinion supervision of mass media; Consumer protection by consumer organizations and trade organizations.

Extended data:

condition

First, consumer protection organizations are constantly developing.

The protection of consumer rights can be traced back to the consumer movement as early as possible-it is the pioneer of consumer rights protection organizations, which originated from the monopoly stage of developed capitalism and then spread to all countries in the world to become a global movement. 189 1 year, the world's first consumer organization aimed at protecting consumers' interests: new york Consumers Association was established; From 65438 to 0898, the United States established the world's first global consumer alliance.

1960 the international alliance of consumer organizations (IOCU) was established, which is an international consumer discussion center attended by consumer organizations from all over the world. It is an independent, non-profit and non-political organization, whose purpose is to do a series of protection work for consumers' rights and interests all over the world.

Including collecting and disseminating information on consumer rights protection, conducting consumer education, promoting international cooperation and exchanges, organizing international seminars on consumer rights, assisting consumer organizations in underdeveloped areas to carry out their work, and speaking on behalf of consumers in international institutions.

The consumer protection movement in China started late. 1983, the International Federation of Consumer Organizations designated March 15 as "International Consumer Rights Day". 1In September 1984, Guangzhou Consumer Council was established as the first consumer organization in China.1In February 1984, China Consumers Association was established with the approval of the State Council.

After that, consumer associations at all levels such as provinces, cities and counties were established one after another. China Consumers Association was accepted as a full member by the International Federation of Consumer Organizations in September, 1987. After China's accession to the WTO, great progress has been made in the protection of consumers' rights and interests.

At the beginning of 2004, Shanghai took the lead in renaming the Consumer Association as "Consumer Rights Protection Committee" to better reflect the trend of consumer rights protection movement, highlight its essence and function, and be closer to consumers in form. With the development of consumer rights protection organizations and the deepening of the "3. 15" publicity campaign, consumers' awareness and ability of rights protection are increasing.

Second, laws and regulations related to consumer rights protection have been continuously improved.

Modern consumer protection legislation first began after the capitalist society entered the monopoly stage, and its rise was closely linked with the worldwide consumer protection movement. The legislative status of consumer rights protection has become an important symbol to measure the development of social civilization and the perfection of legal system construction in a country.

Of course, the law on the protection of consumers' rights and interests includes not only the special laws and regulations on the protection of consumers' rights and interests, such as the law on the protection of consumers' rights and interests, the law on anti-unfair competition, the law on product quality, the law on food hygiene, the law on drug administration, the law on standardization, and the measurement law. It also includes relevant provisions or clauses scattered in civil, economic, administrative, criminal and other laws and regulations. This is a broad concept.

We know that one of the purposes of legal provisions is to establish certain rights and protect certain specific interests. American President Kennedy was the first person to put forward consumer rights. On March 1962, he put forward four rights of consumers, namely, the right to safety, the right to know, the right to choose and the right to make statements.

1969, President Nixon added "claim right". The Law of People's Republic of China (PRC) on the Protection of Consumers' Rights and Interests, which was implemented on June 1 994+1October1,stipulates nine rights of consumers, including the right to safety, the right to know, the right to choose, the right to fair trade, the right to claim compensation, the right to form an association, the right to know, the right to be respected and the right to supervise.

In addition, the Regulations of Shanghai Municipality on the Protection of Consumer Rights and Interests, which came into effect on June 5438+ 10, 2003, added some consumer rights and interests on the basis of China's consumer rights and interests protection law, such as the right to acquire relevant knowledge, and the right to regard the promises of merchants as agreed rights.

Baidu encyclopedia-consumer rights protection law