Iqooneo7 Xiao V can't wake up.

Jovi voice assistant could not wake up. Treatment method:

1. Confirm the setting options.

Enter Settings -Jovi-(Jovi Ability Settings)-Voice Assistant-Voice Wake-up, turn on Voice Wake-up, and enter a wake-up word.

2. Confirm whether there are other applications occupying the microphone in the background.

Jovi voice assistant will not wake up if other software takes up the microphone in the background.

3. Check whether the microphone is blocked or blocked.

Please observe whether the protective case blocks the microphone. If the microphone is blocked, you can try cleaning it or go to the customer service center to clean it.

4. Confirm whether the wake-up distance is far away and the environment is noisy.

If the distance is far away or the environment is noisy, you may not be able to wake up the voice assistant. It is suggested to approach the machine test, try to keep the speech speed and intonation naturally used in daily life to try to wake up the voice, and try to speak with full volume and clear expression.

5. Confirm whether the corresponding language cannot be recognized.

At present, voice assistants support Mandarin, but not dialects and other languages.

6. Replace the stable network

Confirm that it is used under good network conditions (WiFi, data network), and suggest to try again with a stable network.

7, clear the program data

Go to Settings-Applications and Permissions-Application Management-Jovi Voice-Store-Clear Data, and then try to re-enter the wake-up word.

8. Restore all settings

Back up important data of mobile phone, go to Settings-System Management Settings-Backup Reset-Restore all settings, and follow the onscreen instructions.

This operation will not delete the software or files; It will only reset all setting options; For data security, important data can be backed up before operation.

If the above methods are not restored after operation, it is recommended to take your mobile phone to the local vivo customer service center for testing and processing, enter the "vivo official website /vivo Mall" APP-My service outlet or click the webpage link, and select the current city to get the address and contact information of the customer service center. It is recommended to call in advance before going to avoid empty running, plan your trip reasonably and travel safely.