Urban management complaint telephone number 123 19

123 19 is an urban construction service hotline, which is a special telephone number for public welfare services in the national construction industry determined by the Ministry of Construction and the Ministry of Information Industry, covering public transportation, water supply, gas, heating, illegal buildings and other aspects.

Main functions: accepting industry complaints, consulting, suggestions and maintenance services.

1. Water affairs includes: complaints, consultation, suggestions and maintenance in flood control, river course, drainage and water supply.

2. Transportation includes: complaints, consultations, suggestions and repair reports on public transportation, taxis, rail transit, land management (long-distance passenger transportation, cargo transportation, freight forwarding, freight rental, parking lot, motor vehicle driver training).

3. Real estate includes: construction land, collective land, real estate development, real estate evaluation, real estate surveying and mapping, real estate brokerage, real estate property rights, pre-sale of commercial housing, sale of stock houses, housing rental market, public housing rental management, poverty alleviation of low-rent housing, housing maintenance, community management, work of industry committees, maintenance funds, illegal buildings, housing reform, renovation of old houses and house demolition.

Complaints, consultations, suggestions and maintenance reports on private houses, geology and mineral resources and emergency maintenance.

4. Municipal affairs include: complaints, consultation, suggestions and repairs for expressways, municipal roads, urban roads, bridges and their ancillary facilities, underground passages, surface roads, elevated roads, road and pipeline construction, municipal construction sites and gas industry.

5. The aspect of city appearance and environmental sanitation includes: complaints, suggestions, consultation and repair on city appearance and environmental sanitation, city landscape lighting and outdoor advertising, domestic garbage and specific pollutants, cleaning and cleaning of motor vehicles, supporting facilities for city appearance and environmental sanitation, water areas and specific areas.

6. Greening includes complaints, consultations and suggestions on greening maintenance management, park management, damaged greening and greening construction.