Should I call the police or complain if the online buyer is cheated?

If you are cheated by buying a string online, please consult the merchant first, and the consultation will not call the police.

All major shopping websites have their own customer service departments to handle all kinds of transaction disputes. Consumers can provide fake and shoddy products photos, chat records, transaction records and other related records to the website, and make complaints or reports. If there is a criminal suspect, major shopping websites will also report the situation to the public security organs in time.

Once you encounter online shopping fraud, you should report it to the public security department in time. In order to prevent more consumers from being deceived, the deceived consumers should report to the public security department in time and ask the public security department to seal up the website and the liar's mobile phone and bank account. Consumers can report or call the police to the network supervision office of the local public security bureau.

Security precautions for online shopping

1. If you receive a call claiming to be customer service, please don't believe it easily. You can first check the transaction information on the regular website or get the official phone number through the regular channel for verification.

2. Don't provide verification code, bank card balance and bank card password easily. For the "customer service staff", let alone follow the instructions of the other party; It is especially important to note that no verification code is provided, which is the last line of defense.

3. When receiving the express delivery that requires cash on delivery, you should carefully check the information and articles first, and reject all express delivery of unknown origin to avoid being fooled; Express delivery documents about your personal information should be torn up or blacked out before being discarded to avoid being used by criminals.

4. When shopping online, you should choose a merchant with online business qualifications. You should be alert to the goods whose prices are obviously lower than the market price, pay attention to vigilance and screening, and be careful of the trap of low-price temptation.