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Will complaints about buying dogs be accepted in Tik Tok?

Complaints about buying dogs in Tik Tok will also be accepted.

No matter what platform you buy from, the rights and interests of consumers will be guaranteed. Accept complaints caused by quality problems or other problems. It is recommended to buy animals from regular platforms or pet shops to ensure the integrity of after-sales service.

The products released by Tik Tok Store must comply with the platform regulations, and illegal products such as inflammable, explosive and prescription drugs are not allowed to be released. Merchants must be true and complete when describing goods, and it is forbidden to publish news of third-party platforms on the product description page or packaging; In order to protect the rights and interests of consumers and brands and crack down on selling fakes, brands and customers are very likely to complain about fakes; If the platform determines that the sales of counterfeit goods by merchants are true, the merchants should actively deal with customers' complaints and after-sales, such as refunds and compensation, and the platform has the right to hand them over to judicial organs for handling according to laws and regulations; Fraud or false delivery: the merchant can set the delivery time limit when creating the goods according to his own situation, but after setting the delivery time limit, the merchant should complete the delivery within the promised delivery time limit and upload the real and effective logistics number within the time limit; Don't deliver goods fraudulently or falsely. If the merchant still fails to deliver the goods in time and fails to reach an agreed refund with the consumer, the delivery time limit will be ignored directly. After 24 hours of overtime, it will be deemed as overtime again, with the upper limit of 3 times, and the store is likely to be closed.