Why can't I find a shop in Taobao?

In the first case, there is no store in Taobao, so even if you enter the same store name, it doesn't exist, or you enter the wrong store name.

For example, if you are on another platform, their store is called "xxx store", and then you search for this "xxx store" on Taobao because it is not opened here, it will show that it does not exist.

Or you typed "xxx store" as "xx store" and mistyped the name of the store, resulting in its non-existence.

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Second, the seller's shop is closed, either the seller closes it himself or Taobao seals his shop.

The industry is depressed this year, and many industries are hard to survive. Therefore, many small and medium-sized enterprises have closed down, and some shops are really difficult to support, so they will choose to close their own stores.

If Taobao closes the store, it means that the store has done something illegal, such as cashing out.

The shop was blocked by the platform, because it hasn't sold anything new for a long time.

If the store's sales volume is zero for six consecutive weeks, the platform will automatically close her store.

If you want to reopen the store, you need to reactivate it, you need to reopen the store for certification, and then post it online for a series of operations, and then you can re-store it.

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What should I do if I buy something that meets the above situation?

Don't panic when this happens. Just follow the normal refund procedure. If your goods haven't been delivered, apply for a refund directly.

If he has delivered the goods, he will write that the goods cannot be accepted. Some buyers will refund the money to your account, so don't worry too much.