What is the situation that there are no stars in Pinduoduo shops?

There is no star rating in the store with many products because it has not reached the level of the store with many products, and users have not rated the store. Most consumers will choose to spend in stores with higher star ratings because they think such stores are more trustworthy. And every day, the star rating of the store will be updated in the backstage of the merchants in Pinduoduo.

1. What is the situation that there are no stars in the shops in Pinduoduo?

There is no star rating in the store with many products because it has not reached the level of the store with many products, and users have not rated the store.

Most consumers will choose to spend in stores with higher star ratings because they think such stores are more trustworthy. And every day, the star rating of the store will be updated in the backstage of the merchants in Pinduoduo.

Second, what should Pinduoduo do to improve the star rating of its stores?

1, product quality

We need to consider several factors of product quality, including refund rate, product score, store description and conformity score. Therefore, no matter which platform we make products on, it is an indisputable fact that good quality will make our products go further. If the store score is low, it will not only affect your traffic, but also affect your activities. In addition, the two most important assessment points in business are scores and monthly sales. If the score is low, your product promotion will be limited.

2. Promotion function

For small and medium-sized businesses, star stores and focus exposure should not be considered too much. As long as search, scene promotion and many treasures are made, you will feel that the whole thing is quite good. In terms of promotion, we should talk about the title, the main picture and the details page, and we must do it well in the first stage. If these aspects are not well done, it will be difficult to push the goods up, so the basic skills in the early stage are also very important.

3. Buyer stickiness

This is that everyone should keep updating, which is very important for the adjustment of the current platform and can improve the repurchase rate and return visit rate of repeat customers. If some goods can't be sold, they should be taken off the shelves in time.

Of course, if we sell a good product, we must vigorously promote it, so that businesses can get more traffic and user stickiness.

Three, Pinduoduo store star classification standards are as follows:

The percentages of after-sales service, commodity quality, logistics service, customer service consultation, transaction disputes and store activity are the average of the corresponding index percentages of this dimension.

However, if an indicator is blank (that is, there is no relevant data, for example, only the duration of independent completion is returned in the last 30 days, but not in the last 30 days), the indicator will not be included in this dimension for appraisal.

3-4 stars only require the comprehensive score of the shop assistant to meet the standard, 4.5 and 5 stars also require the indicators of all dimensions of the shop assistant to meet the standard, and 5-star stores also require the special services of the shop assistant to meet the standard.

Except Haitao Store, Fresh Fruit Store and the stores listed in Table 2 below, most 5-star stores require the introduction of return parcel freight.

Five-star stores with fresh fruit as the second category require that the order volume of bad fruit compensation service be opened within the next 30 days, accounting for ≥50%.