The crisis of trust refers to

Trust crisis refers to a lot of hypocrisy and dishonesty in social interpersonal relationships, and a serious crisis has occurred in interpersonal relationships.

Trust is the basic concept of ethics, which means that in a society, members expect honesty and cooperation with each other. It embodies the basic spiritual outlook of social morality and the basic spiritual accomplishment of individual morality.

Trust crisis is an ethical term. Social interpersonal relationships have produced a lot of hypocrisy and dishonesty. The relationship between people has been in a serious crisis, which refers to the phenomenon that the moral norms and standards of a certain society or group are not observed by people. People lack a moral connection and constraint, so they can't trust each other's sincerity and loyalty, so they dare not entrust an important task to each other.

The crisis of trust means that the positive relationship between people and morality and moral subjects is broken, which means the decline of moral function and moral authority, as well as the moral tension of interpersonal relationships. To overcome the crisis of trust, society and individuals need to rebuild moral loyalty, so as to enhance the practical actions and institutional arrangements of mutual trust and strengthen the moral appeal of integrity and honesty.

The harm of trust crisis

1. Impact on reputation: Trust crisis will have a great impact on the reputation of organizations, institutions or individuals. Once the public trust is lost, it is difficult to recover.

2. Customer churn: The crisis of trust will lead to customer churn, because customers no longer believe that organizations, institutions or individuals can provide quality services or products.

3. Reduce sales: Sales will also be affected due to customer churn and reputation damage.

4. Increase costs: In order to rebuild trust, organizations, institutions or individuals need to invest more resources and time in marketing and publicity.

5. Legal proceedings: If the crisis of confidence involves illegal acts, it may lead to legal proceedings and may need to pay high compensation.