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All goods in Pinduoduo Commercial Edition have been removed from the shelves. What should I do if I am photographed by consumers?

If all the products of Pinduoduo Merchant Edition have been taken off the shelves and photographed by consumers, the following solutions can be adopted:

1. Contact customer service in Pinduoduo immediately: contact customer service in Pinduoduo immediately, explain the situation in detail and provide relevant evidence. Pinduoduo customer service will help you deal with this problem and help you to resume normal sales.

2. Check the reason why the goods are off the shelf: It is very important to know the reason why the goods are off the shelf. It may be because the goods violate the regulations of the platform, such as fakes and contraband. If this is the case, you need to solve the violation yourself and ensure that you will abide by the relevant regulations in the future. If it is because of Pinduoduo's mistake, you can communicate with customer service to solve the problem.

3. Provide a refund or exchange plan: If the consumer has photographed the goods but cannot take them off the shelves for trading, he can actively communicate with the consumer and propose a refund or exchange solution. Doing so will help safeguard the rights and interests of consumers and enhance their trust.

4. Strengthen commodity management and standardized operation: While dealing with current problems, you should strengthen commodity management, ensure that commodities meet relevant regulations, and update inventory in time. In addition, understanding and abiding by the rules and policies of the platform can reduce the occurrence of similar problems.

In short, when all the products of Pinduoduo Merchant Edition have been photographed by consumers but have been taken off the shelves, you should immediately contact the customer service in Pinduoduo to find out the specific reasons and provide consumers with a refund or exchange plan. At the same time, strengthen commodity management and standardize operations to avoid similar problems from happening again.