The chaos of "sky-high funeral expenses" will be fully investigated.

The chaos of "sky-high funeral expenses" will be fully investigated.

The chaos of "astronomical funeral expenses" will be thoroughly investigated. In recent years, Beijing has carried out pilot projects in some hospitals to strengthen the docking between funeral parlours and hospitals and weaken the function of hospital morgues in managing funeral services. The chaos of "sky-high funeral expenses" will be fully investigated.

The chaos of "astronomical funeral expenses" will be thoroughly investigated. 1 Recently, a report that "the body of the deceased was temporarily stored in the mortuary of the Third Hospital of Peking University for less than three days, spending a total of more than 38,000 yuan" caused widespread concern and heated discussion in the society, and the public questioned the high funeral expenses one after another. What are all kinds of "one-stop" funeral services? Is there price fraud in the high funeral expenses? Why does the funeral service industry become a blind spot for supervision? The reporter followed it.

Ten thousand dollars for three days? The enterprises involved were investigated.

According to media reports, the lover of Mr. Deng, a Beijing citizen, died at home in mid-February. His relatives sent his body to the mortuary of the Third Hospital of Beijing Medical University for temporary storage and waited for cremation three days later. However, when the expenses were settled, it was confirmed that the funeral services totaled more than 38,000 yuan, including bathing SPA, food supply, and Qiling Cotai Avenue.

According to the latest progress, on-site inspection by Beijing Municipal Market Supervision Bureau, Beijing Municipal Civil Affairs Bureau and Beijing Municipal Health and Health Commission found that the company involved in the case, Beijing Paradise Xianghe Funeral Service Co., Ltd., was suspected of having a series of problems such as unclear pricing, non-implementation of government pricing, and unauthorized storage of remains, which will be strictly investigated and dealt with according to law.

However, after Beijing Paradise Xianghe Funeral Service Co., Ltd. contracted to manage the hospital mortuary and provide funeral services through bidding, the Third Hospital of Beijing Medical University failed to supervise and manage the company in strict accordance with the service contract signed with the company, and neglected the supervision of the company's illegal behavior.

The Beijing Municipal Market Supervision Bureau has filed an investigation on the company involved, and will find out the illegal facts as soon as possible and deal with them strictly according to law.

The Beijing Municipal Health and Health Commission said that it has launched a comprehensive investigation on the outsourcing of hospital morgues in the city, and will study and formulate policies and measures to improve the management services of hospital morgues, safeguard the public welfare of public hospitals, and effectively respond to the concerns of the people.

Misleading sadness, binding mortuary consumption, has become a "gray zone" for supervision.

The Regulations on Funeral Management revised on 20 18 explicitly requires funeral service agencies not to shirk, mislead, bind or force consumption. The Notice on Further Improving the Charge and Management of Funeral Services issued by Beijing Civil Affairs Bureau also clearly stated that the price of funeral services should be subject to unified policies and hierarchical management in the whole city, and government pricing, government-guided prices and market-adjusted prices should be implemented according to the importance and competition of service items.

People in the funeral industry interviewed said that the funeral etiquette company involved in the above case was suspected of taking advantage of the sadness that the relatives of the deceased could not make rational judgments, and used policies to "exploit loopholes" and mislead consumers in the process of selling and providing services.

-make a fuss about extending services under various excuses. According to the Notice on Further Improving the Charge and Management of Funeral Services issued by Beijing Civil Affairs Bureau, funeral services in Beijing are divided into basic funeral services and extended services.

According to industry insiders, five types of service charges, such as cosmetic surgery and body preservation, are separately priced by the civil affairs department, and some hospital morgues make a fuss about extended service items, resulting in an inflated price of funeral service fees. "SPA, Xie Xiao, fund-raising and other projects are all services provided by funeral companies under various excuses".

-Misleading consumers through grief. Many interviewed consumers told reporters that many hospital morgues will use their loved ones to immerse themselves in the grief of losing their loved ones and wait for opportunities to promote funeral services. The reporter found that the funeral items listed by the above-mentioned enterprises, such as the "hot spring bath" project to clean up and make up the remains, ranged in price from 2,990 yuan to 7,990 yuan. Many consumers don't think too much or care too much when their loved ones die, which is exactly what funeral companies want.

According to industry insiders, the total cost of cleaning up the remains and plastic surgery in funeral places affiliated to civil affairs departments such as funeral homes is only about 1000 yuan, and the price difference is several times.

-registered companies carry out funeral services, and supervision belongs to the "gray zone". The reporter found out that Beijing Paradise Xianghe Funeral Service Co., Ltd., the involved enterprise, clearly marked funeral etiquette service, body handling and storage service, funeral home management service, cemetery burial service, retail funeral supplies and other services when registering, but in the course of business, except for government pricing items, the civil affairs department could not supervise.

Although there are relevant policy documents, the hospital mortuary is not directly managed by the civil affairs department, and it is impossible to achieve full supervision. In addition, although the hospital collects relevant management and site use fees, it cannot supervise the operation process of the company involved, forming a "gray zone" for supervision.

Strengthen supervision and cut off the "black hand" of funeral companies for illegal profit.

"Funeral is a major event in people's livelihood." Chen Kai, a senior partner of Beijing Zhong Kai Law Firm, suggested that the hospital mortuary should be prevented from becoming a "blind spot" for supervision. For such companies engaged in funeral-related business in industrial and commercial registration, they can also file with the civil affairs department, and the market supervision department and the civil affairs department will jointly strengthen supervision, straighten out the management system, and avoid unclear rights and responsibilities. As a venue provider and a "port" for people's livelihood services, hospitals also need to strengthen their supervisory responsibilities.

Zhu Wei, an associate professor at China University of Political Science and Law, suggested that in terms of pricing power, the funeral industry has huge profit space and bargaining space, which is highly monopolistic. Most of them provide "one-stop" services, and consumers basically choose passively, lacking bargaining space and bargaining power. Such industries should be mainly supervised and guided by the government, rather than relying mainly on the market. It is suggested that the price of funeral services should be transparent, and consumers should be given the right to know, to choose freely and to trade fairly.

The reporter learned that in recent years, Beijing has carried out pilot projects in some hospitals to strengthen the docking between funeral homes and hospitals and weaken the function of hospital morgues to operate funeral services. For example, there is only one contact station for funeral services in the hospital. The hospital provides venues and facilities, and the funeral parlour provides service personnel, free of charge for both parties. The service station provides free funeral consultation, and contacts the regular funeral parlour for family members to receive the remains. The hospital provides free services such as body disposal and temporary storage within 24 hours. The price of funeral supplies is publicized, and consumption is not compulsory.

Change customs and customs, and reduce the living soil of "the wind of reburial". In recent years, despite the increase in regulatory measures, various "sky-high funeral expenses", "sky-high tombs" and "sky-high shroud" are still repeatedly prohibited. Experts suggest that while strengthening the supervision and regulation of the funeral industry and allowing moderate marketization, we should advocate the new filial piety of "raising thick funerals and keeping thin ones", so that green funerals, ecological funerals and frugal funerals will become a new fashion, and "reduce the burden" for the families of the deceased and the ecological environment, so that enterprises that make money through sky-high funerals and feudal superstitions lack living soil.

The chaos of "sky-high funeral expenses" will be fully investigated. The funeral service outsourcing company in the mortuary of the Third Hospital of Beijing Medical University, which has attracted much attention from the society, has made the latest progress in charging sky-high funeral expenses.

On-site inspection by Beijing Municipal Market Supervision Bureau, Beijing Civil Affairs Bureau and Beijing Municipal Health and Health Commission found that Beijing Paradise Xianghe Funeral Service Co., Ltd., a company involved in the case, was suspected of having a series of problems such as unclear pricing, failure to implement government pricing, and unauthorized body storage business. It will be strictly investigated according to law. However, the Third Hospital of Beijing Medical University has the problem of poor supervision of "outsourcing" companies. At present, the city has carried out a comprehensive investigation on the outsourcing of hospital morgues in the city, and will study and formulate policies and measures to improve the management services of hospital morgues.

Screenshot from @ Beijing Minsheng

On April 8, after the media revealed that "a third-class hospital in Beijing charged sky-high funeral expenses", the Beijing Municipal Market Supervision Bureau went to the mortuary of the Third Hospital of Beijing Medical University for on-the-spot inspection on the same day to verify the funeral service charges, and collected evidence related to funeral services on the spot.

After investigation, Beijing Paradise Xianghe Funeral Service Co., Ltd., which contracted to manage the mortuary of the hospital, was suspected of violating the price regulations and not implementing government pricing in the process of charging funeral services. At present, the Municipal Market Supervision Bureau has filed an investigation on the companies involved, and will find out the illegal facts as soon as possible and deal with them strictly according to law.

When the Beijing Municipal Civil Affairs Bureau and Haidian District Civil Affairs Bureau conducted on-site inspections on Beijing Paradise Xianghe Funeral Service Co., Ltd., they found that the company was suspected of carrying out illegal activities of body storage business without approval. The Civil Affairs Bureau intends to confiscate the company's illegal income and impose a heavier punishment.

On-site inspection by the special investigation team of Beijing Municipal Commission of Health and Wellness found that Beijing Paradise Xianghe Funeral Service Co., Ltd. failed to supervise and manage the company in strict accordance with the service contract signed with the company after bidding, and neglected the supervision of the company's illegal activities.

The Municipal Health and Wellness Committee has urged the Third Hospital of Beijing Medical University to take timely and decisive measures in accordance with relevant laws, regulations and service contracts to protect the vital interests of the people, and at the same time standardize and strengthen the management of mortuaries to provide good services for the deceased and their families.

The Beijing Municipal Commission of Health and Wellness said that it would draw inferences from others and strengthen supervision over the use and management of hospital morgues. At present, a comprehensive investigation has been carried out on the outsourcing of hospital morgues in this city. On the basis of comprehensive investigation, the Municipal Health and Wellness Committee will also work with relevant departments to study and formulate policies and measures to improve hospital mortuary management services, safeguard the public welfare of public hospitals, and effectively respond to people's concerns.

The chaos of "sky-high funeral expenses" will be fully investigated. Three days ago, the funeral service outsourcing company in the mortuary of the Third Hospital of Beijing Medical University collected sky-high funeral expenses, which attracted much attention from the society. On April 13, the latest official response came: the Third Hospital of Beijing Medical University has the problem of inadequate supervision of outsourcing companies; The company involved may be severely punished.

accident cause

The sky-high funeral expenses are 38,000 yuan for three days, and the remains are fed as high as 600 yuan.

On April 8, the media revealed that "a 3A hospital in Beijing charged sky-high funeral expenses".

The lover of Mr. Deng, a Beijing citizen, died at home in mid-February this year. Her family sent her body to the mortuary of the Third Hospital of Peking University near home for temporary storage and cremation three days later. A few days later, when the family paid the bill, they found that the body was stored in the hospital morgue for less than three days, but it incurred high expenses.

The Confirmation Sheet of Funeral Service provided by Mr. Deng shows that during the temporary storage of the remains in the mortuary of the Third Hospital of Peking University, a total of more than 38,000 yuan was spent, with various expenses, such as bathing SPA service of 5,990 yuan, etiquette service of 3,990 yuan, "Qiling Cotai Strip" service 1500 yuan, etc .. To the surprise of the outside world, the catering service cost of the remains was as high as that of 600 yuan.

Coincidentally, Ms. Zheng, a citizen, encountered a similar situation when she was carrying out a funeral for her mother-in-law at the end of March. She paid nearly 20,000 yuan in a muddled way, and the incident occurred in the Third Hospital of Beijing Medical University.

Latest response

The Third Hospital of Beijing Medical University failed to supervise the companies involved or was severely punished.

On April 13, the relevant departments of Beijing introduced that after on-site inspection by Beijing Municipal Market Supervision Bureau, Beijing Civil Affairs Bureau and Beijing Municipal Health and Health Commission, it was found that Beijing Paradise Xianghe Funeral Service Co., Ltd., a company involved in the case, was suspected of illegal acts such as not clearly pricing, not implementing government pricing, and carrying out body storage business without approval. The Beijing Municipal Civil Affairs Bureau intends to confiscate the illegal income of the company and impose a heavier punishment.

The Third Hospital of Beijing Medical University has the problem of poor supervision over outsourcing companies. At present, Beijing has launched a comprehensive investigation on the outsourcing of hospital morgues in the city, and will study and formulate policies and measures to improve the management services of hospital morgues.

Expose behind the scenes

The company involved was fined for violating the rules.

According to the data, Beijing Paradise Xianghe, which provides mortuary funeral services for the Third Hospital of Peking University, was established in March 2008, and it has been 14 years since its establishment. The company is located in Zhenguosi North Street, Fengtai District, Beijing, with a registered capital of 5 million yuan. Its business scope includes funeral etiquette service, body handling and storage service, funeral home management service and cemetery burial service. According to public information, Beijing Paradise Xianghe is one of the member units of china funeral association, and the relevant certificate is valid until 65438+February 3 1 last year.

The service scope is not limited to the Third Hospital of Beijing Medical University.

Beijing Paradise Harmony not only provides funeral services for the Third Hospital of Peking University. 20 16 Beijing Paradise Xianghe signed a strategic cooperation framework agreement with Fangshan District Funeral Center, covering optimizing the allocation of funeral service resources, promoting the socialization of funeral services and standardizing the market behavior of funeral services. In July, 20021year, Paradise Peace won the bid for funeral service in the mortuary of Shougang Hospital of Peking University. 202 1, 10, Beijing Paradise Xianghe once again successfully won the bid for the mortuary service contract project of State Grid Corporation Beijing Electric Power Hospital.

It is noteworthy that Xianghe, a paradise in Beijing, was previously fined for illegal charges. According to media reports, in 20 17, Beijing Paradise Xianghe was fined12,000 yuan by the Beijing Municipal Development and Reform Commission for illegally collecting cosmetic service fees for his remains, and his illegal income was confiscated10,000 yuan.