Can Taobao fortune teller apply for a refund? _ Taobao Fortune Telling Can I get a refund?

Can I apply for a refund when shopping on Taobao?

Conclusion: Yes.

Analysis: 1, the order status is "paid by the buyer", that is, the seller has not delivered the goods, so you can apply for a refund or complain that the seller is out of stock;

2. If the seller has delivered the goods, check the logistics information. If the courier is still in transit or delivery, you can apply for an extension of the delivery time.

3. If the courier has signed for it, you can first confirm whether someone has signed for it (such as the doorman and the reception office). If nobody signs for it, you should apply for a refund. The reason for the refund is that you didn't receive the goods.

Legal basis: Article 54 of the Law on the Protection of Consumers' Rights and Interests stipulates that the responsibility for returning goods shall be determined by the relevant administrative department as unqualified goods according to law. If the consumer requests a return, the operator shall be responsible for the return.