Can Taobao get a refund?

Yes, just communicate with the seller.

If the seller just clicks on the delivery option instead of actually sending the courier, then communicate with the seller and apply for a refund directly.

If the courier has been sent, the best way is to reject the courier directly, so that the goods will be returned without any cost, and then only apply for a refund.

If you sign for the courier, you should ask the seller for the address and send it back to the seller, then apply for a return and fill in the courier number of the return. If you don't buy transportation insurance, you need to pay the return fee personally.

Extended data

Scope of responsibility:

1. When the buyer wants to return the goods because of dissatisfaction after receiving them.

2. If the goods are returned due to quality problems, all postage must be borne by the seller. There is no reason to return the goods within seven days, and the quality problem is defined as damaged or incomplete goods.

3. Return and exchange need complete packaging, accessories, labels, etc. Upon receipt of the goods; If the purchased goods are washed, affecting the secondary sales, vandalizing or removing the signs, they will not be returned; All pre-ordered or customized special sizes are non-refundable; Special items such as adult products are not refundable once they are opened or used.

4. For non-commodity quality problems, the buyer shall bear the round-trip freight. If the product is returned due to the buyer's personal preference or personal reasons, such as: the color is not like, the size is not suitable, etc. The merchant does not need to bear the round-trip freight, but only needs to bear the freight for the first email to the customer.

Baidu Encyclopedia -7 days no reason to return.