What bad things have you encountered in KFC?

You can immediately contact the restaurant that ordered the food, let the person in charge handle it, and talk to the relevant employees.

This situation is a very serious mistake, which was not discovered by the caterer and waiter, and affected the dining experience of the guests. KFC attaches great importance to word of mouth. If you are not satisfied with your food, you can complain by phone and APP at any time. Basically, a return visit specialist will call you the next day. The compensation method is generally to send coupons or add the manager's WeChat. I think this kind of compensation is innocuous, and direct delivery is the most real thing.

Don't eat this kind of dumb loss, KFC is not cheap, and it has not entered every household. Don't be too troublesome about what you should care about. The catering industry attaches great importance to customer evaluation. Only when customers are satisfied can the restaurant continue to operate.

1. Ask the restaurant to repackage the food and compensate for the loss.

As long as the food leaves the counter, it will not be recycled. This is the principle of KFC. Unmatched food will be sent directly to the customer and repackaged. I suggest you handle it in time, don't wait for a call back, because the solution is not satisfactory and superficial.

2. Complain about the restaurant and give a bad review.

Major KFC stores will count bad reviews every month, and too many will directly affect the performance of stores and employees. The quality of shop assistants is uneven. If you don't want to handle it for you, you can go directly to human resources customer service, and they will communicate with the restaurant manager. As consumers, we should resolutely safeguard our rights and interests and attach importance to every little thing.

Don't go to this store to spend money next time.

Employees should be responsible for their mistakes. After many trainings, they can mismatch and miss orders, which shows that the store management is not in place and the operation level of personnel has not kept up. Customers can write improvement suggestions to the store on the application to prevent other customers from encountering the same thing. As one of the most popular fast food in China, KFC should put customers first and constantly improve the service level of its employees.

What bad ideas did you encounter at KFC? How was it solved later?