What does after-sales service guarantee insurance mean?

After-sales service insurance is a kind of insurance to guarantee the after-sales service of goods. This kind of insurance can ensure the smooth after-sales service of products purchased by users to a certain extent and effectively protect the legitimate rights and interests of users. After-sales service insurance is a policy that facilitates the people and benefits the people. When there is a problem with the after-sales service of the products purchased by users, they can protect their legitimate rights and interests through this insurance.

I. Insurance after-sales service

The so-called policy preservation service means that during the insurance period, the policy is always in a complete state, which can always reflect the wishes of customers and ensure their interests. Keep the basic information of customers updated in time, which is convenient for insurance companies to contact customers effectively and provide implementation channels for insured customers to change their insurance plans. Dividends and share conversion of insurance products can be completed through after-sales service. Claims assistance service claims service is to help customers confirm insurance liability, prepare claims materials, handle claims procedures and provide claims and other services. For customers, it is generally not clear about the process of insurance claims, the information needed and the procedures to be handled. Incomplete information or incorrect process will often prolong the time of obtaining claims and even affect the amount of claims.

Second, the third kind of insurance after-sales service

Insurance consulting service: employees will encounter many problems related to consulting insurance for prospective customers who have not purchased insurance in their daily work. In fact, the old customers who bought insurance have more questions about insurance, because they know something about insurance, so it is also an important link to answer their questions and inquiries in after-sales service. The language of insurance is obscure and professional. Before buying insurance products, product consultation will be conducted, but it is difficult to fully understand them at one time. At this time, the insurance agent can act as customer service, as an agent, responsible for answering questions for customers.

To sum up, after-sales service insurance is insurance to protect the rights and interests of users after consumption. Therefore, it is recommended that users who need this insurance purchase this insurance when purchasing goods.