My mobile phone can't search my home wireless network. What happened? Please help. ...

You can refer to the following troubleshooting methods for vivo mobile phones:

1. The router hides the WiFi name:

Maybe the router hides the WiFi name (hidden SSID). Please get the name and password of WiFi directly and add the network manually, or turn off the hidden SSID function of the router.

2. Check whether the WiFi bands supported by the mobile phone and the router match:

Check the WiFi bands supported by the mobile phone, and then confirm whether the searched WiFi bands are consistent with those supported by the mobile phone. If the phone only supports 2.4GHz WiFi, you cannot search for 5GHz WiFi. You can set the router to the 2.4GHz band and try again. If you don't know how to do this, please contact the router administrator.

3. Connect other WiFi comparison tests:

Connect your phone to another WiFi to determine whether you can search for and connect to WiFi. If other WiFi is normal, it means the current router. It is recommended to contact the router administrator. If you can't search all WiFi, it is recommended that you bring your mobile phone and purchase voucher to vivo customer service center for testing.

4. Reset the network settings:

Go to Settings-System Management-Backup and Reset-Reset Network Settings-Select the corresponding SIM card-Reset Settings, and then use it to view it.

* Note: Resetting network settings will reset WLAN, mobile data network and Bluetooth connection records;

5, service center testing:

If the above methods fail to solve your problem, please back up your mobile phone data in advance, take your mobile phone and purchase voucher to the vivo customer service center for testing, and then enter the browser to search for official website-Service-Service Center-View All-select provinces and cities to inquire about the address and contact information of the local service center.