What does Xiao Zhi of ICBC mean by calling?

Intelligent customer service. With the development of the times and the Internet era, people put forward higher requirements for efficiency, and the era of intelligent services has quietly arrived. Calling Xiao Zhi is ICBC's intelligent customer service, and it has also become another important channel for ICBC to provide services and strengthen customer contact. Whether customers want to inquire about the information of outlets or banking business, they can be answered in the first time through ICBC apps such as WeChat, WeChat official account, China, ICBC e-banking, Rong e-link and Rong e-line.