I won a lottery on Taobao. I just got a doll with twelve constellations. How can I win the prize? I left my phone number and address.

I just received it, too Contact customer service immediately. It is said that Taobao is indeed an effective activity, but gifts are not given until the end of the activity, and the customer service is not clear (saying that the customer service has not received the announcement of related activities). I asked if I could choose a specific constellation, but the customer service still doesn't know. The estimation may be random distribution.