The property is not responsible for taking care of the package. How to write a notice?

1, hello! Recently, we received some feedback that the property is not responsible for taking care of the owner's package, and we fully understand your concerns and dissatisfaction in this regard. We are very sorry, because the property management company cannot take care of the package for every owner, so we can't undertake this service.

We believe that it is the safest and most convenient choice for the owner to keep the parcel himself. Therefore, we suggest that the owner can send the parcel to the designated courier cabinet or courier company to pick it up, or entrust relatives and friends to pick it up.